Goods for delivery within the U.K. are despatched to you usually within 72 hours of your order being placed.
If you provide us with an incorrect address we reserve the right to charge for any extra carriage costs incurred if the order has already been dispatched.
This website will process orders whose delivery address is located within the United Kingdom.
If you wish to have an order delivered to a country outside of the UK please contact us directly using our contact form alternatively you can call us on +44(0)1420 511146 and we will quote you for delivery and process your order manually.
All export orders are at customers risk once they leave The Lavender Fields premises. If you wish we will seek insurance for all the goods in your name at your expense. Any delays caused by customs and other regulatory bodies are outside our control and our responsibility.
All postage throughout the UK (mainland only) is charged at £4.99 per order. Orders over £50 are free of charge (excluding plants). Postage to non mainland addresses please contact us prior to ordering for a quote.
European and Rest of the world postage
All postage throughout Europe (not including the United Kingdom) and the rest of the world is subject to an additional cost over and above the UK postage.
Customers whose delivery address is outside of the UK who make an enquiry will be contacted by Lavender Fields prior to purchase/delivery.
Any customer whose delivery address is outside of the UK mainland will be contacted via email to confirm delivery cost in this instance your basket will not be processed automatically via this website.
Pricing and availibilty
VAT is included in all retail customer prices shown on this site.
Goods advertised on this site are subject to change in price and availability without notice.
Due to the personal nature of our goods, returns or exchanges for any reason cannot be facilitated.
If you consider our goods and services to be defective or sub-standard please contact customer services on 01420 511146. This does not affect your statutory rights.
Your order is not accepted until you have received a confirmation email from Lavender Fields.
We reserve the right to cancel any order for any reason.
These terms are governed by the laws of England and Wales and any disputes will be decided by the courts of England and Wales.
The above policies do not affect your statutory rights.