Terms and Conditions

See the Delivery & Returns page for information relating to UK Postage and Returns.

European and Rest of the world Postage

All postage throughout Europe (not including the United Kingdom) and the rest of the world is subject to an additional cost over and above the UK postage. Customers whose delivery address is outside of the UK who make an enquiry will be contacted by Lavender Fields prior to purchase/delivery.

For any customer whose delivery address is outside of the UK mainland they will be contacted via email to confirm delivery cost in this instance your basket will not be processed automatically via this website. 

 

Wholesale customers

Lavender fields welcomes enquiries from Wholesale customers, if you wish to place an order we can process your order manually,  delivery will be £10.00 including VAT for all orders under £250.00 (Mainland), £20.00 including VAT for customers (off shore) on any order. Please note we have a minimum order value for wholesale customers, subject to negotiation.

 

Shipping

We can ship worldwide! please contact us directly to confirm your order and the shipping cost.

We would advise that Dried Lavender Seed should not be sent outside the EEC due to import /export restrictions.

 

Security

On our order processing pages you will notice a small padlock in the bottom right hand corner of your browser, this indicates that these pages that deal with your personal and credit card data are stored on a Secure Server. SSL (Secure Sockets Layer) is used to protect transmissions of data on these pages.

Your credit card details are not stored on-line once you order has been processed.

We take all reasonable precautions to keep the details of your order and payment secure but unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

 

Pricing and Availability

VAT is included in all retail customer prices shown on this site.

VAT will be excluded from the wholesale product pricing. VAT is not as a separate item in the basket.

Goods advertised on this site are subject to change in price and availability without notice. In the interests of good customer service such changes are unlikely.

 

General

Your order is not accepted until you have received a confirmation email from Lavender Fields.

We reserve the right to cancel any order for any reason.

These terms are governed by the laws of England and Wales and any disputes will be decided by the courts of England and Wales.

The above policies do not affect your statutory rights.